Payment Policy

Payment Policy – Evazaar

Welcome to evazaar.com
This Payment Policy explains how we (“Evazaar”, “we”, “our”, or “us”) manage payments, payment details, and related processes for orders placed through our online store. By making a purchase, you agree to the terms outlined below.

Accepted Payment Methods

We currently accept the following secure payment methods:

  • Major credit and debit cards: Visa, MasterCard, American Express

  • Digital wallets: Apple Pay, Google Pay (where available)

Currency & Transactions

United Kingdom orders: All prices and transactions are processed in British Pounds Sterling (GBP £).

United States orders: All prices and transactions are processed in US Dollars (USD $).

Customers will always see the currency clearly displayed before completing checkout.
Refunds are issued in the same currency and to the same payment method originally used.

Payment Information

Accuracy & Responsibility

When placing an order, you agree to provide complete, accurate, and up-to-date payment and contact details. This includes your:

  • Email address

  • Billing address

  • Payment information

Please ensure your details remain current to avoid delays or problems with processing and delivery.

Pricing & Promotions

Pricing Policy

  • UK orders: Prices shown in GBP (£).

  • US orders: Prices shown in USD ($).

  • Prices may change without notice. We reserve the right to update prices, discontinue products, or adjust availability.

Promo Codes

  • Promotional or discount codes must be applied at checkout.

  • They cannot be added after an order has been placed and cannot be combined unless explicitly stated.

Order Confirmation & Receipts

Order Confirmation

Once your order is completed, you will receive an email confirmation summarising:

  • The items purchased

  • Your chosen shipping method

  • Your payment and contact details

This serves as your purchase receipt.

Invoice

A detailed invoice will be included either in your shipping confirmation email or inside your package, showing:

  • Itemised charges

  • Any discounts applied

  • Applicable shipping fees (if any)

Payment Processing

Authorisation

By providing your payment details, you authorise us to charge the total order amount to your chosen payment method. All transactions go through security checks and fraud prevention measures.

Payment Failure

If your payment is declined or fails, we will notify you via email.
Your order will not be shipped until payment is successfully processed. You may be asked to use an alternative payment method.

Disputes & Chargebacks

If There’s an Issue

If you encounter a problem with your order — such as a missing parcel, incorrect item, or billing error — please contact us directly at help@evazaar.com We will work quickly to resolve the issue fairly.

Chargebacks

All chargebacks will be reviewed. If a chargeback is determined to be unfounded or fraudulent, the customer may be held responsible for the full order amount plus any applicable administrative fees.

CONTACT US

If you have any questions or need assistance, our customer service team is here to help:

Support Availability (GMT – London):

  • Monday to Friday: 9:00am – 5:00pm

  • Saturday and Sunday: 10:00am – 2:00pm

Response Time: We reply to all customer inquiries within 24 hours (maximum), including weekends.

For more options, visit our Contact Us page.